Privacy policy

Last updated: January 2026

Who we are

Codesky is a digital agency based in Lincolnshire, UK, providing website design, SEO, and PPC services. We are the data controller for any personal information you provide through this website.

You can contact us at hello@codesky.co.uk or by phone on 0800 699 0037.

What information we collect

We collect information you provide directly to us when you:

• Fill in a contact, audit, or quote form on this website (name, email, phone number, business name, message details)
• Subscribe to our updates or guides
• Email or call us directly
• Engage us as a client (additional information needed to deliver our services)

We also collect technical information automatically when you visit our website, including IP address, browser type, pages viewed, and referring site. This is collected via standard web logs and analytics tools.

How we use your information

We use the information you provide to:

• Respond to your enquiry or quote request
• Deliver the services you have engaged us for
• Send invoices and process payments
• Send occasional updates about our work, only if you have opted in
• Improve our website and services
• Meet our legal obligations

Lawful basis

We process your personal data under the following lawful bases:

• Legitimate interest — to respond to enquiries and provide the services you have asked us about
• Contract — to deliver work for clients who have engaged us
• Consent — for marketing emails and non-essential cookies (you can withdraw consent at any time)
• Legal obligation — for accounting, tax, and other regulatory requirements

Who we share your information with

We do not sell your personal information. We share it only with the following categories of recipients, and only when necessary:

• Result Studio, our CRM, which stores enquiries and client communication
• 20i — our website hosting provider in the UK
• Google — for Analytics, Search Console, and Google Workspace (email)
• Professional advisers — accountants and legal advisers, where required
• HMRC and other regulators — where we are legally required to share information

How long we keep your information

We keep enquiry information for up to two years after our last contact with you, then delete it. For active clients, we keep records for the duration of our engagement plus six years to meet HMRC requirements. You can request deletion sooner — see "Your rights" below.

Cookies

We use a small number of cookies to make the website work and to understand how visitors use it. Essential cookies are required for site functionality. Analytics cookies are optional and only set if you accept them via the cookie banner.

Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (subject to legal retention obligations)
• Object to or restrict our processing
• Withdraw consent at any time (for processing based on consent)
• Receive a copy of your data in a portable format
• Complain to the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email us at hello@codesky.co.uk. We will respond within one month.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated where reasonable.

Contact

Questions about this policy? Get in touch:
Email: hello@codesky.co.uk
Phone: 0800 699 0037