Faqs
Any questions?
Honest answers to the questions we hear most often. No sales spin, no corporate waffle. If your question is not covered here, get in touch and we will answer it directly.
No hard sell.
or call 0800 699 0037
About Codesky
01 Who are Codesky?
Codesky is a Lincolnshire-based website design and digital marketing agency. We specialise in website design, SEO, and PPC for businesses across Lincolnshire and the UK. We are a small team by choice, which means every client gets proper attention from the people doing the work.
02 Where are you based?
We are based in Lincolnshire and work with businesses across the county and the wider UK. Most of our clients are in Lincolnshire, but we work remotely with businesses anywhere.
03 How long have you been running?
Codesky was founded with a simple principle: do fewer things, do them properly, and be honest with people along the way. We have been helping businesses grow online since our founding, and most of our clients have been with us for years.
04 Do you work with businesses outside Lincolnshire?
Yes. While many of our clients are based in Lincolnshire, we work with businesses across the UK. The process works the same whether you are in Lincoln or London.
05 Can I meet you in person?
Absolutely. We are always happy to meet face to face if you are local. For clients further afield, we work via video call and phone. Either way, the communication is just as thorough.
Website Design Questions
01 How much does a website cost?
It depends on what you need. A straightforward brochure site will cost significantly less than a complex ecommerce build. We do not publish fixed prices because every business is different, but we will give you a clear, itemised quote before any work begins.
02 How long does it take to build a website?
Most website projects take between 6 and 12 weeks from approved brief to launch. More complex projects may take longer. We will give you a realistic timeline upfront and keep you informed throughout.
03 Will I be able to update the website myself?
Yes. We build websites on WordPress, which means you can update content, add pages, and manage your site without needing technical knowledge. We also provide training and documentation after launch.
04 Do you build ecommerce websites?
Yes. We build ecommerce websites using WooCommerce on WordPress. This gives you a powerful, flexible online shop that you can manage yourself, with full control over products, orders, and payments.
05 Will my website be mobile-friendly?
Every website we build is fully responsive and designed to work perfectly on all devices. Mobile performance is not an afterthought. It is built into the design from the start.
SEO Questions
01 How long does SEO take to work?
SEO is a long-term strategy. You will typically start to see measurable improvements within 3 to 6 months, with results building over time. Anyone who promises instant rankings is not being honest with you.
02 Can you guarantee first page rankings?
No, and you should be wary of anyone who does. Google controls its own algorithm and no agency can guarantee specific positions. What we can guarantee is that we will do the work properly, report honestly, and deliver sustainable growth.
03 What does SEO actually involve?
SEO covers a broad range of activities including technical website improvements, content creation and optimisation, local SEO, link building, and ongoing performance monitoring. We tailor our approach to what your website actually needs.
04 Do I need SEO if I already have a website?
Having a website is not the same as being found. If your target customers are searching on Google for what you offer and you are not appearing, then yes, you need SEO. We can audit your current position and tell you exactly where the opportunities are.
05 How do you report on SEO performance?
We report monthly in plain English. You will see which keywords are improving, how your traffic is changing, and what we have been doing to drive those results. No jargon, no vanity metrics.
PPC Questions
01 How much should I spend on Google Ads?
It depends on your industry, your competition, and your goals. We will analyse your market and recommend a budget that gives you a realistic chance of generating a return. We would rather tell you the truth about what is needed than take your money and under-deliver.
02 How quickly will I see results from PPC?
PPC can generate results much faster than SEO. You can start receiving enquiries within days of launching a campaign. However, the first few weeks are typically about testing and optimisation to find what works best.
03 Do you manage the ad spend as well?
Yes. We manage your entire Google Ads account, including budget allocation, bid management, ad copy, targeting, and ongoing optimisation. Your ad spend goes directly to Google. Our management fee is separate and transparent.
04 What is the difference between SEO and PPC?
SEO focuses on improving your organic search rankings over time. PPC involves paying for ads that appear at the top of search results. Both have their place, and many of our clients use both together for the best results.
05 Can I run PPC without a good website?
You can, but you probably should not. Sending paid traffic to a poor website is like paying for footfall into a shop with no stock. We will always be honest about whether your website is ready for PPC or whether it needs work first.
Working With Us
01 Do I need to sign a long-term contract?
No. We do not lock clients into long-term contracts. For ongoing services, we ask for a minimum commitment of three months because that is the realistic timeframe to see meaningful results. After that, you stay month to month.
02 Who will I be working with?
You will work directly with the people doing the work. We do not have account managers or middlemen. The person you speak to is the person who knows your project inside out.
03 How do you communicate during a project?
We communicate regularly by email, phone, and video call. You will never be left wondering what is happening. We always respond within one working day, and we proactively update you on progress.
04 What if I am not happy with the work?
We do not lock you into contracts, so you can walk away at any time. That said, our retention rate is extremely high because we focus on communication, transparency, and delivering measurable results. If there is ever a concern, we want to hear about it early so we can fix it.
Additional Questions
01 How do I get started?
The best place to start is with a free, no-obligation conversation. Get in touch through our contact page or call us. We will talk about your business, your goals, and whether we are the right fit.
02 Is the initial consultation really free?
Yes, completely free and with no obligation. We use this conversation to understand your business and give you our honest assessment of how we could help. There is no hard sell and no pressure to commit.
03 Do you offer payment plans?
For larger website projects, we can discuss phased payment options. Ongoing services are billed monthly. We will always be upfront about costs before any work begins.
04 Can you work with my existing branding?
Absolutely. If you have established branding, we will work within your brand guidelines. If you need branding work, we can help with that too.
05 Do you provide hosting and maintenance?
Yes. We offer managed hosting and ongoing website maintenance packages. This includes security updates, backups, performance monitoring, and technical support.
06 What makes Codesky different from other agencies?
We keep our client roster small so every client gets proper attention. We do not lock you into contracts. We report in plain English. And you work directly with the people doing the work, not account managers. The proof is in our results and our reviews.
Ready to Talk?
The best way to get answers is to have a conversation. Our initial consultation is free, with no obligation. We will give you honest advice about your business and how we can help.