Web Design

Why does my website look fine on desktop but broken on mobile?

Acer Arbuckle Acer Arbuckle Development Lead

Reviewed by Jordan Heppleston, Founder & Director

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Why does my website look fine on desktop but broken on mobile?

Your website might look perfect on your laptop — but then someone checks it on their phone and it’s a disaster. Text overlapping, images off-centre, buttons too small to click… sound familiar? Your mobile version broken.

If you’ve ever Googled “website broken on mobile” or “mobile version not working”, you’re far from alone. In fact, over 60% of website traffic in the UK now comes from mobile devices, meaning if your mobile experience is poor, you’re losing customers.

At Codesky, we help local businesses across Grantham, Lincolnshire, and beyond fix these exact problems with mobile-first websites that work beautifully on any device. Here’s why your site might look broken on mobile — and what you can do about it.

 

Why is my website’s mobile version broken? 📱

 

1. It wasn’t designed for mobile in the first place

Many older websites (and even some new ones built with DIY platforms) were created for desktop and then simply shrunk down. This often leads to:

  • Tiny text
  • Buttons that are hard to press
  • Content running off the screen

These websites are technically viewable on mobile, but the experience is frustrating — and frustrated users leave.

Website not built for mobile

 

2. You’re using a template that’s not truly responsive

Platforms like Wix, Squarespace, and GoDaddy offer “mobile-friendly” templates, but that doesn’t always mean they’re truly responsive and can still leave your website’s mobile version broken.

A responsive website reflows and resizes content based on the device screen, rather than just scaling it. If your site feels “squashed” or misaligned on smaller screens, chances are you’re dealing with a poor template or a limited editor.

SquareSpace website

 

3. There’s too much content crammed in

Mobile users want clarity. Pages overloaded with text, massive images, or multiple columns often:

  • Slow down on mobile
  • Create awkward scrolls
  • Confuse users

It’s not just about shrinking your site — it’s about rethinking the layout for mobile users. That’s what we do at Codesky.

 

Busy webpages

 

4. Images and buttons aren’t scaling properly

A common issue we see is:

  • Images that are cut off
  • Buttons that run off-screen
  • Pop-ups that don’t fit
  • Navigation menus that disappear

These are caused by poor CSS rules or missing breakpoints — something that’s easily avoided with modern coding practices, but often a major flaw in DIY site builders leading to your website’s mobile version broken.

 

Coding for website

 

5. You’re not testing properly

If you only ever view your site on your desktop, you’re missing how 60%+ of your audience experiences it. Testing on multiple devices, screen sizes, and orientations is essential.

At Codesky, we test every website across:

  • iPhone and Android
  • Tablets
  • Multiple browsers (Safari, Chrome, Firefox)
  • Different resolutions

Because mobile responsiveness isn’t a “nice to have” — it’s non-negotiable.

 

Mobile testing

 

So… how do you fix a broken mobile website?

Depending on how your site was built, here are some options:

 

1. Refresh your current site’s layout.

If your site’s framework is modern but the layout is poorly implemented, we can often restructure the mobile version without a full rebuild.

 

2. Move to a Mobile-First WordPress Build.

If your website is outdated or built on a limited platform, we recommend starting fresh on WordPress — which gives full flexibility for responsive, scalable design.

We build everything mobile-first, meaning the site is designed for phones first, then adapted to tablets and desktops — the way your customers actually use it.

 

3. Let Codesky Handle It All.

We offer affordable, mobile-friendly website packages that include:

  • Full responsive design
  • Optimised load speeds
  • Clear calls to action
  • Easy-to-use layouts across all screen sizes
  • Secure, reliable hosting and ongoing support

 

Your Website Shouldn’t Fall Apart on a Phone

At Codesky, we believe your website should work beautifully no matter where it’s viewed — desktop, tablet, or mobile.

If your current site is broken, frustrating, or just not doing your business justice, we can help.

We make mobile-first websites that perform across all devices. Contact us today for a free site review.

 

 

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